Ch. 14 & 15

Ch.14

This is a very handy chapter. It helps to improve revision work. I personally have problems to revise my own writings. I miss some errors and imperfections. As chapter mentions, writer is so much adhere to his/her writing such that it is hard to find and correct problems. You read but don't see errors. Book's advice: put aside your writings, cool down, so your memory freshens up and then start revising. Also, if you are a reviewer, some tips from the book on promoting openness with a writer will be just helpful.

Ch.15

This chapter introduces a professional way of revising and testing drafts for usability and persuasiveness. It even describes a facility where testing is held. As an example the book describes how computer manuals are being tested for usability. Testers observe manual users, who represent the target audience, how they react for a specific task in manual, etc. So it helps to identify where manuals need some improvement. In other words, as in previous chapter, testers want to look at manuals from readers' point of view. This ensures successful testing.